Attention of the citizens who have used services of government bodies and multipurpose centers of providing the state and municipal services (MPC)

For improvement of an order of providing the state services of federal public authorities, and also receiving feedback since 2013 continuous monitoring of quality of services through the "Your Control" system created by request of the Ministry of Economic Development of the Russian Federation is carried out.

The citizens who have received service of federal authority including at the request for it to MPC, have an opportunity to estimate quality of service, having chosen the most convenient way for themselves:
- to take part in free SMS poll from official short number "0919"; 
- by means of the information and analytical system "Your Control" vashkontrol.ru;
- through the official site of MPC within the Portal of the state and municipal services of the Republic of Tatarstan uslugi.tatarstan.ru/mfc;
- via the infomats "Electronic Government" installed in MPCs and in authorities of the republic.

The assessment of quality of the provided state services will allow to optimize procedures of rendering the state services and will promote increase of their availability.