Tatarstan will become a pilot region for the implementation of a system for collecting feedback from businesses

The system will operate on the basis of a Single portal of state and municipal services. 30 Russian regions and the republic among them will be the first to implement it.

The implementation of the national project "Labor Productivity" and mechanisms to support investment activity were discussed at the Caucasian Investment Forum, which is taking place in the Chechen Republic. Deputy Minister of Economic DevelopmentMurat Kerefov held a meeting with the regions of the North Caucasus Federal District and the Southern Federal District. Special attention was paid to the work on the development of the regional investment standard.

"In order to increase the investment attractiveness of the country and regions, it is necessary to understand what issues investors are concerned about and what problems they face when implementing investment projects. To do this, in September we plan to launch a system for collecting feedback from businesses in 30 regions of the Russian Federation. Together with the Ministry of Finance, a classifier of appeals has been developed from seven categories: investor support and assistance, personnel, roads, construction, engineering networks, real estate, ecology and environmental management. It is planned to implement the system everywhere by the end of 2025," said Murat Kerefov.

It is assumed that through the system, the response time to simple questions will be no more than 10 days, and complex consultations will take 30 days. Investment committees will be involved in processing applications — another institution of the standard that helps solve emerging business problems in a pre-trial manner. 

The system will operate on the basis of a Single portal of state and municipal services. The republics will be the first to implement it Tatarstan, Bashkortostan, Crimea, Sakha, Udmurtia, Krasnodar, Perm, Khabarovsk Territories, Belgorod, Volgograd, Vologda, Kaliningrad, Kaluga, Kurgan, Kursk, Leningrad, Lipetsk, Moscow, Murmansk, Nizhny Novgorod, Oryol, Rostov, Sakhalin, Sverdlovsk, Tula, Tyumen, Chelyabinsk, Yaroslavl regions, as well as the city of Moscow and Khanty-Mansi Autonomous Okrug.

Improving the feedback system is part of a comprehensive effort to develop a regional investment standard. It also includes the expansion of the use of lean technologies to reduce the investor's client path and the formation of investment proposals — ready-made projects for the investor.