Entrepreneurs will be told how to interact with the Bank if operations on the account are suspended

On December 2, 2019, the Bank of Russia will hold a webinar for business representatives, during which participants will learn what to do in case the Bank refuses to conduct an account transaction, to conclude a Bank account agreement and in other difficult situations arising in connection with the implementation of the requirements of 115-FZ.

 The webinar will be conducted by Sergey Skovoroda, head of the business process support Department Of the service for consumer protection and accessibility of financial services, and Yulia Alferova, Director of the competence Center "Digital business transformation" of the digital economy development Fund. They will tell for what reason the Bank may refuse to conduct an operation, open an account, impose restrictions on remote banking (Internet banking).

Entrepreneurs will also receive practical recommendations on what to do and where to go in a particular case, how to competently undergo the rehabilitation procedure. The students will explain the difference between suspension of operations and blocking (freezing) of cash and non-cash suspicious (doubtful) transactions and operations subject to mandatory control, tell me how is classified the degree of risk of the client and what are the actions the Bank has detected an increased level of risk of the client.

At the end of the webinar, business representatives will be able to ask leading questions.

The webinar will begin at 10: 00 Moscow time.

To participate in the webinar, you have to register.