New services of the MFC were discussed today at a press conference in "Tatar-Inform" Information Agency

5 December 2018, Wednesday

Today more than 150 types of services are provided to the population by multifunctional centers of the Republic of Tatarstan. This was reported today at a press conference in the IA "Tatar-Inform". Deputy Minister of Economy of the Republic of Tatarstan, Airat Shamsiyev and Director of State Budgetary Institution “Multifunctional center of state and municipal services in the Republic of Tatarstan” Lenara Muzafarova answered journalists' questions.

Airat Shamsiev noted that in 2018 the United Reference Service was launched. Now you can contact the MFC Call Center on all issues by phone: 222-06-20 on any day (except Sunday). Since November, SMS notification of applicants about the readiness of documents has been launched. As innovations, the Deputy Minister of Economy also noted the work on provision of services through on-site reception of applicants.

Lenara Muzafarova said that this year 10 types of Tax Service services were added, for which citizens can also submit applications to the MFC. These are services for receiving tax benefits in respect of property objects, for opening a personal account of a taxpayer, choosing a preferential land plot, filing income declarations and a number of others.

During 2018, work was carried out to organize the provision of another service to the Ministry of Internal Affairs for obtaining a biometric 10-year international passport. Now citizens can contact the Privolzhskiy Department of the MFC in Kazan for registration of such a passport. By the end of December, the reception will be launched in 8 more cities of the republic: Nizhnekamsk, Almetyevsk, Naberezhnye Chelny, Chistopol, Elabuga, Zelenodolsk, Leninogorsk and Bugulma.

Another innovation in the work of the MFC is associated with changes made to the Urban Planning Code. According to the speakers, the municipal service for issuing permits to individuals for construction or reconstruction of individual houses and country houses has been canceled. Instead, it now provides for submission of notifications to the municipal authority (through the MFC) about the commencement of construction, the result of which is the issuance of a conclusion to the citizen regarding the compliance of the construction object with the established parameters, and then about the completion of construction.

In 2018, submission of documents as part of a comprehensive request was introduced for certain services, when the applicant submits one application for several services, which significantly reduces the time of admission.

Changes are also expected in 2019. From January 1, 2019, the MFC plans to provide services to inform citizens about their attribution to the category of citizens of pre-retirement age in the form of a certificate. Airat Shamsiev noted that this document will confirm the pre-retirement age and will provide benefits for payment of utilities, tax benefits, and social protection, which also apply to pensioners.

Press Service of the Ministry of Economy of the Republic of Tatarstan

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